Frequently Asked Questions

How do I place an order on

The Nehita site is easy to you and user friendly. Once you have found the item you would like to purchase, click on the “Add to Cart” button to place it in your "Shopping Bag" and then checkout to process to complete your order.

Is it safe to order on

Yes, it is safe to order on We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

Is there a physical address for pick-up after ordering online?

Yes, you can contact us at or 213.471.2310 to discuss picking up at our location.

Does Nehita offer resizing?

Nehita offers resizing for select items. Please contact us at You can also get more information here,

Is there warranty on a purchased Nehita jewelry?

Yes, we have a one year warranty on our products.

Does Nehita offer engraving services?

Yes we do, at an extra cost.

What is the cost of engraving?

Three to five letters, $25. Six to ten letters, $50

May I return an engraved item?

Unfortunately, engraved items cannot be returned to Nehita.

Does Nehita have a ring size conversion chart?

Yes, we have a chart online to help you determine your ring size at t

Does Nehita offer discounts?

Yes. To get the latest information on discounts and promotions, sign up to the Nehita Jewelry newsletters or create your online account today!

Can a jewelry be designed and customized for me?

Definitely, we are known to make beautiful custom pieces.

What is the time frame to get a custom engagement ring?

It depends on the design. It usually takes between two to five weeks.

Does Nehita have gift cards or gift certificates?

Yes. You can order online or contact us at

How can I use my gift certificate?

It may be redeemed on line, by using it to purchase a product.

Do you have an installment payment system?

Yes, we do. At Nehita we work with sezzle. It enables users to split their entire order into 4 interest-free payments over 6 weeks.

How does Sezzle work?

Sezzle enables users to split their entire order into 4 interest-free payments over 6 weeks. No fees if they pay on time with zero impact to their credit. This allows shoppers to take control of their financial futures, spend responsibly, and achieve financial freedom.

Split your entire order into 4 interest-free payments over 6 weeks. No fees if you pay on time with zero impact to your credit.

Pay over time. Your entire online order, split into 4 interest-free payments scheduled over a 6 week period.

No interest, ever. We charge the retail partner, not you. As long as you pay on time, there will be no additional fees.

No credit impact. Our instant approval decisioning process has zero impact to your credit score.

What currency are the prices quoted in?

All our prices on the website are in US dollars.

What is your return/exchange policy?

What are the payment options?

All payments can be made through the website via debit or credit card. We also have a payment plan where you can split your payments into 3 or 4 installments.

What if the Jewelry design I want is sold out?

Nehita jewelry is no longer available once it is sold out as the designs are produced in limited quantities. Be the first to know about a new collection, by signing up for newsletters and following us on our social media pages.

Do you ship internationally?

We currently ship to only these countries, USA, Australia, Canada and Rwanda.

Do you have any question that is not in this FAQ? Reach us via our social media channels or write to